"Our individuality is as inescapable as our humanity. If we are to plan for people, we must plan for individuals, because that's the only kind of people there are." -Roger J. Williams (As quoted in this essay.)
[While people will tend to behave in certain ways collectively, this will never account for the actions of an individual. It is impossible to know what any given person will do when you seek to understand people from a collective viewpoint.]
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